Terms and Conditions
Effective Date: 17 September 2026
Welcome to Battersea Park Fitness ("we", "us", or "our"). These terms cover our outdoor group fitness classes and Personal Training (PT), including free PT assessments, individual PT sessions and PT packages. By booking or attending these services, you agree to these Terms and Conditions. If you do not agree, you should not book or attend.
1. General Information
Battersea Park Fitness operates outdoor fitness classes and Personal Training in the United Kingdom, subject to applicable UK law. Changes to these terms will be communicated on our website or by email.
2. Booking and Enrolment
Book PT through our website or another agreed method and provide accurate contact and relevant health information. The free PT assessment carries no charge and no obligation to purchase further training. Paid PT sessions and packages are supplied at the price and on the payment terms confirmed before purchase.
The number of sessions, duration and any applicable package validity, cancellation or rescheduling terms will be provided before purchase. These terms introduce no additional PT expiry period, cancellation deadline or forfeiture rule. The group-class cancellation rules below do not automatically apply to PT. Contact info@batterseaparkfitness.com if any PT terms are unclear.
The health, safety, conduct and liability provisions apply to group classes and PT, including free assessments.
Group-class bookings:
• All participants must book a class through our official website or another approved method.
• When booking a class, you must provide accurate information, including your full name, contact details, and any other information required for booking.
• By completing the booking process, you are agreeing to pay for the class in full at the time of reservation.
3. Group-Class Cancellation and Rescheduling Policy
We understand that life can be unpredictable, but in order to manage our classes effectively, we have the following policies regarding cancellations and rescheduling:
a. Cancellation Policy:
• You may cancel your class up to 12 hours before the scheduled start time without penalty.
• If you cancel within 12 hours of the class start time, you must reschedule your session for another available class within 30 days of the original booking. This is subject to availability, and the rescheduled class must be of the same value as the original.
• If you fail to reschedule within the 30-day period, the payment for the original class will be non-refundable and non-transferable.
b. No-Show Policy:
• If you fail to attend the class without prior notice of cancellation or rescheduling, you will forfeit the payment for that session. You will not be entitled to a refund or credit.
4. Weather-Related Cancellations
We want to ensure the safety and comfort of all our participants, so if adverse weather conditions are expected, we will cancel the class. In the case of weather-related cancellations, the following applies:
a. Class Cancellation Due to Weather:
• If a class is cancelled by us due to bad weather (e.g., heavy rain, thunderstorms, or extreme temperatures), you will be entitled to choose one of the following options:
o Reschedule the class to another available session, or
o Request a full refund of the class fee.
b. Weather Cancellation Notification:
• We will notify you via email or text message at least 2 hours prior to the class start time if the session is being cancelled due to weather conditions.
5. Health and Safety
• You must be in good physical health and able to participate in the fitness activities offered by our classes. We recommend that you consult your healthcare provider before beginning any fitness programme, particularly if you have pre-existing health conditions.
• It is your responsibility to inform the instructor of any medical conditions, injuries, or special needs that may affect your ability to participate in the class.
• We reserve the right to refuse participation to anyone who appears unfit or shows signs of illness or injury at the time of the class.
6. Participation, Liability and Consumer Rights
• Physical activity carries inherent risks, including injury. Please follow your instructor’s safety guidance and tell them about any relevant limitations. We will provide our services with reasonable care and skill.
• Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited. Your statutory rights under UK consumer law, including the Consumer Rights Act 2015, remain unaffected. Participation does not waive those rights.
7. Payment Terms
• All classes must be paid for in full at the time of booking. We accept various payment methods as specified on the booking page (e.g., credit/debit card, online payment platforms).
• Payments for classes are non-refundable, except as outlined in our cancellation or weather-related policies or where a refund or other remedy is required by law.
• If your payment fails to go through, your booking will not be confirmed, and you will be unable to attend the class until payment is successfully processed.
8. Intellectual Property
• All content, including but not limited to class materials, promotional content, logos, and instructional videos provided by Battersea Park Fitness, are the property of Battersea Park Fitness and are protected by copyright laws.
• You may not reproduce, distribute, or use any of our materials without our explicit written consent.
9. Amendments to Classes and Schedule
• We reserve the right to make changes to the class schedule, including altering class times, changing locations, or modifying class content. In such cases, we will make reasonable efforts to notify you in advance.
• If a class is cancelled or rescheduled by us, you will be offered the option to reschedule or receive a refund, as applicable.
10. Privacy and Data Protection
• We are committed to protecting your privacy. Any personal data collected during the booking process will be processed in accordance with our Privacy Policy. Your data will not be shared with third parties without your consent unless required by law.
• By booking a class, you consent to our collection and use of your personal information as described in our Privacy Policy.
11. Governing Law
• These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Code of Conduct
• We expect all participants to act with respect and courtesy toward instructors and other participants. Disruptive or inappropriate behaviour will not be tolerated and may result in being asked to leave the class without a refund.
• You must follow all safety instructions given by the instructor during the class.
13. Changes to Terms and Conditions
• We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be posted on our website, and the updated date will be reflected at the top of the page. It is your responsibility to review these terms periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:
Battersea Park Fitness
Email: info@batterseaparkfitness.com
Website: www.batterseaparkfitness.com